VisitEngland have developed the ‘Know Before You Go’ national campaign to support tourism recovery and help to reassure visitors, build consumer confidence and encourage them to visit responsibly. ‘Know Before You Go’ is a clear and simple message that compels those intending to travel within the UK, to check before setting off.
The campaign also aims to reassure local residents that steps have been taken by local tourism businesses and the industry to encourage visitors to research before they leave home and therefore travel responsibly and respectfully.
National industry standard mark ‘We’re Good to Go’
VisitEngland have also developed a national industry standard and consumer mark ‘We’re Good to Go’ – to signal that a tourism or hospitality business has worked hard to follow the government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing. Businesses can then display the logo on their website, social media and in their premises. The scheme is free and is a simple process of applying online – click here.
Planning your visit to Buxton
As Buxton reopens and accommodation, attractions, shops, restaurants and pubs welcome visitors once again, we have created this page with some essential information and FAQs about what you might need to know before you go and help you plan your trip to or day out in Buxton.
➤ Some businesses may be operating reduced or flexible opening hours, may require advance bookings only and may have less staff available to help.
➤ If you have an attraction in mind, check their availability and bookings procedure as most attractions will be advanced bookings only with reduced capacity.
➤ Eating out / pubs: whilst booking ahead is not compulsory for pubs, restaurants and cafés, booking ahead if you plan to eat out is advisable and some businesses are taking advance bookings only for meals, to ease congestion and stagger customer numbers.
➤ Face coverings must be worn on all public transport.
➤ Face coverings must be worn in shops and banks (and some other businesses).
➤ Traveline East Midlands Journey Planner – use this website for the very latest up to date information on trains, buses and coaches operating across the region.
➤ Try to stay 2m apart from anyone outside your household or at least 1m with risk mitigation (such as wearing a face covering for example).
➤ Ensure you have a contactless card for payments if possible – many outlets are currently only accepting cashless payments.
➤ Take hand sanitiser with you – you don’t know where you will be able to wash your hands.
➤ Check the latest government advice on coronavirus (COVID-19).
Trains to Buxton
High Peak Buses bus services say most of their routes are currently affected. You can find up to date service information on their website here: highpeakbuses.com/news/covid-19-update.
Car parks in Buxton
All car parks in Buxton are open as normal. Click here for a full list of car parks and spaces available at each including disabled spaces in each car park.
Buxton Visitor Centre
The highly knowledgable and experienced team of staff at Buxton Visitor Centre (The Pump Room) can help you plan your visit to the area and offer tourist information on Buxton, the High Peak and the Peak District.
Visitors to the building are kindly asked to wear a face covering and will be asked to sign in and provide their details for track and trace purposes.
Opening Times: Tuesday 9am – 5pm, Wednesday 10am – 5pm, Thursday, Friday and Saturday 10am – 4.30pm, Sunday 10am – 4pm. Opening times may change subject to the on-going current situation.
Public toilets in Buxton
Town Hall, Market Place: open 10am to 4pm everyday – baby changing facilities and accessible.
Pavilion Gardens Car Park: open 10am – 4pm everyday (please note toilets are not open in the main building at this time), accessible.
Pavilion Gardens Kiosk toilets (next to the Boating Lake): open when the Kiosk is open, currently 11am – 4pm daily.
Sylvan Car Park: open 10am – 4pm everyday
Waitrose, Springs Shopping Centre: currently remain closed.
Which visitor attractions are open?
You will be able to enjoy small group tours of no more than 10 people in the cavern. Tours will be for pre-booked on line visits only – book tickets via their website here.
Opening Times: Book your tour from 10am, last tour commences at 4.30pm, 7 days per week. The country park woodland trails and Solomon’s Temple are open all hours.
Go Ape Buxton have limited numbers and group sizes so you’ll never be in a crowded area when you’re enjoying your treetop adventure in the beautiful surroundings of Buxton Country Park.
Opening Times: Monday – Sunday, booking time slots times vary – choose your time slot from the booking calendar on their website.
Experience the thrill of the dramatic Monsal Trail lit tunnels, cycle through steep gorges, lime stone cliffs and over the spectacular Viaduct for views across the sales.
Opening times: Open 7 days a week, 9.30am – 5pm, March to October (inclusive)
Some areas of the Pavilion Gardens are operating on reduced opening times. Parkwood Leisure are updating their website daily with updates.
Opening times: The main building will remain closed at this time. The Car Park remains open and the toilets in the Car Park are also open (toilets open 10am – 4pm).
Pavilion Kitchen: Monday – Sunday 10am – 3pm, Ice Cream Parlour window: Monday – Sunday 10am – 4pm, Kiosk: opens at 11am, closing times vary. Coffee Van: opens at 9.30am – 2.30pm during weekends and school holidays. Gardens and play areas: always open.
The gallery is due to reopen open Saturday 1st August.
Opening times: Opens at 11am during weekends and school holidays, closing at 2.30pm. Some days the train will be closed due to weather conditions.
The gallery is due to reopen open Saturday 1st August at 10.30am.
Peak Practice Golf
Pre-booking of bays is mandatory. Read their latest statement here.
Opening Times: Monday – Sunday 10am 6pm
Visitor attractions which remain closed
While the theatre remains closed, the public can support them in their current campaign ‘The Shows Will Go On’ by making a donation here: buxtonoperahouse.org.uk/support-us.
No current update on reopening, you can read their latest (17th June) statement here.
There is currently no date for reopening. Following the announcement that museums can reopen from 4th July, you can read Derbyshire County Council’s latest statement here about the museum reopening plans.
Devonshire Dome & Devonshire Dome Spa
Following the latest government announcement that spas, beauty salons and beauty businesses can reopen from 13th July, Devonshire Spa are currently working on reopening as soon as possible (no date set as yet); read their latest statement here.
There is currently no date for reopening.
Discover Buxton Tours
There is currently no date for reopening.
Eating and drinking
The majority of Buxton’s cafés, pubs, restaurants and bars have now reopened. Pre-booking is not a government requirement for eating or drinking out but some establishments do require pre-booking to ease congestion during busy times and stagger groups to aid social distancing, so do check before heading out.
From 3rd to 31st August, you can get a 50% discount when you eat in at restaurants that are registered with the Eat Out to Help Out Scheme.
The scheme opens on 3rd August 2020. A large number of businesses in Buxton are taking part.
Use the Eat Out to Help Out Scheme at a participating establishment:
- to get a 50% discount on food or non-alcoholic drinks to eat or drink in (up to a maximum of £10 discount per diner)
- every Monday, Tuesday and Wednesday between 3rd and 31st August
- as many times as you like
You do not need to produce a voucher to use this scheme and you can use it at the same time as other offers and discounts. There is no minimum spend. The discount will be automatically available to you at participating establishments – just ask on arrival.
Establishments will then claim a reimbursement from the government for the discount they’ve given you. You cannot claim discount on alcoholic drinks or service charges.
Search for businesses in Buxton participating here: gov.uk/guidance/get-a-discount-with-the-eat-out-to-help-out-scheme
Accommodation in Buxton
Many of Buxton’s hotels, guest houses, bed and breakfasts and self catering accommodation has now reopened. Check our website for recommendations on accommodation in Buxton – our listings give specific details on COVID-secure measures being taken by each business.
The majority of shops in Buxton have now reopened. Check opening hours and specific updates from each business in our detailed guide on shops in Buxton which is updated all the time.
Heading outdoors seems more appealing than ever and there are several superb walks and trails in and around Buxton, to suit all abilities. If you want to venture further, the surrounding Peak District area is within easy reach and home to picturesque villages and towns such as Bakewell, Matlock, Castleton, Eyam, Hathersage, Tissington, Hartington and more.
Take home what you bring with you. Litter can start fires or easily harm wildlife, and makes the surroundings unpleasant for others. If you’re heading out for a picnic, take a spare carrier bag / bin liner with you for your rubbish.