VisitEngland have developed the ‘Know Before You Go’ national campaign to support tourism recovery and help to reassure visitors, build consumer confidence and encourage them to visit responsibly. ‘Know Before You Go’ is a clear and simple message that compels those intending to travel within the UK, to check before setting off.
The campaign also aims to reassure local residents that steps have been taken by local tourism businesses and the industry to encourage visitors to research before they leave home and therefore travel responsibly and respectfully.
National industry standard mark ‘We’re Good to Go’
VisitEngland have also developed a national industry standard and consumer mark ‘We’re Good to Go’ – to signal that a tourism or hospitality business has worked hard to follow the government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing. Businesses can then display the logo on their website, social media and in their premises. The scheme is free and is a simple process of applying online – click here.
Planning your visit to Buxton
As Buxton reopens and accommodation, attractions, shops, restaurants and pubs are now welcoming visitors again, we have created this page with some essential information and FAQs about what you might need to know before you go and help you plan your trip to or day out in Buxton.
➤ Some businesses may be operating reduced or flexible opening hours, may require advance bookings only and may have less staff available to help.
➤ If you have an attraction in mind, check their availability and bookings procedure as most attractions will be advanced bookings only with reduced capacity.
➤ Eating out / pubs: whilst booking ahead is not compulsory for pubs, restaurants and cafés, booking ahead if you plan to eat out is advisable and some businesses are taking advance bookings only for meals, to ease congestion and stagger customer numbers.
➤ Face coverings must be worn on all public transport.
➤ Face coverings must be worn in shops and banks (and some other businesses).
➤ Face coverings must be worn in museums, galleries, cinemas and places of worship (from 8th August)
➤ Traveline East Midlands Journey Planner – use this website for the very latest up to date information on trains, buses and coaches operating across the region.
➤ Try to stay 2m apart from anyone outside your household or at least 1m with risk mitigation (such as wearing a face covering for example).
➤ Ensure you have a contactless card for payments if possible – many outlets are currently only accepting cashless payments.
➤ Take hand sanitiser with you – you don’t know where you will be able to wash your hands.
➤ Check the latest government advice on coronavirus (COVID-19).
Social gatherings and the ‘rule of six’
New laws prohibiting social gatherings of more than six people came into effect on Monday 14th September as the Government calls on the public to remain vigilant in the fight against coronavirus.
The new “rule of six” simplifies and strengthens the rules on social gatherings, making them easier to understand and easier for the police to enforce.
It means that – apart from a set of limited exemptions including work and education – any social gatherings of more than six people will be against the law.
Police will be able to disperse any such gatherings and fine individuals involved £100, doubling up to a maximum of £3,200.
Trains to Buxton
Northern Trains updated their timetable on 14th September 2020 for the Buxton to Manchester Piccadilly line. For the latest Monday – Sunday timetable click here.
High Peak Buses bus services say some of their routes are currently affected. You can find up to date service information on their website here: highpeakbuses.com
Car parks in Buxton
All car parks in Buxton are open as normal. Click here for a full list of car parks and spaces available at each including disabled spaces in each car park.
Buxton Visitor Centre
The highly knowledgable and experienced team of staff at Buxton Visitor Centre (The Pump Room) can help you plan your visit to the area and offer tourist information on Buxton, the High Peak and the Peak District.
Visitors to the building are kindly asked to wear a face covering and will be asked to sign in and provide their details for track and trace purposes.
Opening Times: Tuesday 9am – 5pm, Wednesday 10am – 5pm, Thursday, Friday and Saturday 10am – 4.30pm, Sunday 10am – 4pm. Opening times may change subject to the on-going current situation.
Public toilets in Buxton
Town Hall, Market Place: open 10am to 4pm everyday – baby changing facilities and accessible.
Pavilion Gardens Car Park: open 10am – 4pm everyday (please note toilets are not open in the main building at this time), accessible.
Pavilion Gardens Kiosk toilets (next to the Boating Lake): open when the Kiosk is open, currently 11am – 4pm daily.
Pavilion Kitchen / Tea Room toilets: open 10am – 4pm most days
Sylvan Car Park: open 10am – 4pm everyday
Waitrose, Springs Shopping Centre: currently remain closed.
Which visitor attractions are open?
You will be able to enjoy small group tours of no more than 6 people in the cavern. Tours will be for pre-booked on line visits only – book tickets via their website here.
Opening Times: Book your tour from 10am, last tour commences at 4.30pm, 7 days per week. The country park woodland trails and Solomon’s Temple are open all hours.
Buxton Museum is now open. To safely manage visitor numbers, visitors are now required to book tickets in advance (no walk-ins). Please go to: buxton-museum-and-art-gallery.arttickets.org.uk/buxton-museum-and-art-gallery Admission is free. If you wish to, please leave a donation when you book your ticket.
Opening Times: Tuesday to Friday 10am to 1pm / 2pm – 4pm. Saturday, Sunday and Monday CLOSED. Last admission/time slot at 3pm.
Go Ape Buxton have limited numbers and group sizes so you’ll never be in a crowded area when you’re enjoying your treetop adventure in the beautiful surroundings of Buxton Country Park.
Opening Times: Monday – Sunday, booking time slots times vary – choose your time slot from the booking calendar on their website.
Experience the thrill of the dramatic Monsal Trail lit tunnels, cycle through steep gorges, lime stone cliffs and over the spectacular Viaduct for views across the sales.
Opening times: Open 7 days a week, 9.30am – 5pm, March to October (inclusive)
Some areas of the Pavilion Gardens are operating on reduced opening times. Parkwood Leisure are updating their website daily with updates – so please check before travelling.
Opening times: The main building will remain closed at this time. The Car Park remains open and the toilets in the Car Park are also open (toilets open 10am – 4pm).
Gallery in the Gardens: Monday – Friday 11am – 3pm, Saturday and Sunday 10am – 4pm
Pavilion Kitchen: Monday – Sunday 10am – 3pm
Ice Cream Parlour window: Monday – Sunday 10am – 4pm, Kiosk: opens at 11am, closing times vary
Coffee Van: opens at 9.30am – 2.30pm during weekends and school holidays. Gardens and play areas: always open.
Children’s rides on the promenade: 10am – 4pm at weekends (possibly some days in the week – TBC)
Boating Lake: Open mainly at weekends, 11am – 4pm
Opening times: Monday – Friday 11am – 3pm, Saturday and Sunday 10am – 4pm
Opening times: Opens at 11am during week days and opens at 10am weekends. Most days open until 4pm. Some days the train will be closed due to weather conditions.
Opening times: Friday 9am – 5pm, Saturday 10.30am – 4.30pm, Sunday 10.30am – 4.30pm
Peak Practice Golf
Pre-booking of bays is mandatory. Read their latest statement here.
Opening Times: Monday – Sunday 10am 6pm
The Dome Spa has now reopened. Please see their latest statement here with their latest opening times. The Spa are is open as usual and all treatments are available. The 3 rooms inside the spa remain closed at this time. Customers are asked to wear a face covering in the main commercial area and also the changing rooms, however this is not necessary in the spa area or in the treatment rooms. The spa is being cleaned regularly and hand sanitiser is available for customers to use. Customer numbers are being limited to aid social distancing and customers should remain at least 2 meters apart when visiting the spa and spending time in the spa area.
Opening Times: Monday CLOSED, Tuesday 10am – 6pm, Wednesday 10am – 6pm, Thursday , Friday and Saturday 10am – 7pm, Sunday 10am – 5pm
Discover Buxton Tours
Discover Buxton Tours have now restarted. Booking must be made in advance and various social distancing and covid-secure measures are in place. For more information go to discoverbuxton.co.uk
Visitor attractions which remain closed
While the theatre remains closed, the public can support them in their current campaign ‘The Shows Will Go On’ by making a donation here: buxtonoperahouse.org.uk/support-us.
No current update on reopening, you can read their latest (17th June) statement here.
There is currently no date for reopening.
Eating and drinking
The majority of Buxton’s cafés, pubs, restaurants and bars have now reopened. Pre-booking is not a government requirement for eating or drinking out but some establishments do require pre-booking to ease congestion during busy times and stagger groups to aid social distancing, so do check before heading out.
Accommodation in Buxton
Many of Buxton’s hotels, guest houses, bed and breakfasts and self catering accommodation has now reopened. Check our website for recommendations on accommodation in Buxton – our listings give specific details on COVID-secure measures being taken by each business.
The majority of shops in Buxton have now reopened. Check opening hours and specific updates from each business in our detailed guide on shops in Buxton which is updated all the time. Please note, Argos in Buxton remains closed at this time however they have told Explore Buxton, they plan to open the Buxton store sometimes in September.
Heading outdoors seems more appealing than ever and there are several superb walks and trails in and around Buxton, to suit all abilities. If you want to venture further, the surrounding Peak District area is within easy reach and home to picturesque villages and towns such as Bakewell, Matlock, Castleton, Eyam, Hathersage, Tissington, Hartington and more.
Take home what you bring with you. Litter can start fires or easily harm wildlife, and makes the surroundings unpleasant for others. If you’re heading out for a picnic, take a spare carrier bag / bin liner with you for your rubbish.