Banking Hub Buxton

Buxton’s permanent Banking Hub has opened on Spring Gardens, providing face-to-face banking services in the town centre.

It was officially opened on Friday 2nd October 2026 by High Peak MP Jon Pearce, with the Mayor of High Peak, Councillor Barbara Hastings-Asatourian, also attending the launch.

The Banking Hub at 34 Spring Gardens provides shared banking facilities for customers of major high street banks and building societies. Banking hubs are owned by Cash Access UK and operated by the Post Office.

Banking Services Available Five Days a Week

The Buxton Banking Hub is open Monday to Friday, 9am–5pm. It is closed at weekends and on bank holidays.

A counter service operated by the Post Office allows customers of major banks to carry out many of their regular personal and business banking transactions throughout the week.

Services available include:

  • Paying in cash and cheques
  • Withdrawing cash
  • Checking account balances
  • Business banking
  • Change-giving services for registered businesses
  • Paying utility bills and making top-ups

Cash Access UK says these everyday counter services are available whenever a banking hub is open, although individual bank limits and charges can vary.

Speak Face-to-Face With Your Bank

As well as the shared counter service, the hub hosts Community Bankers from individual banks on particular days of the week, giving customers the opportunity to discuss more complicated banking matters face-to-face in a private space.

The community banker schedule reported in October 2026 is:

  • Tuesday – NatWest
  • Wednesday – Lloyds / Halifax / Bank of Scotland
  • Thursday – TSB

Cash Access UK says the Wednesday service began on 21 October, but its Buxton timetable currently shows no Wednesday banker. Community banker availability can change, so check with your bank before travelling.

Both personal and business customers can use the Banking Hub.

‘There Is Still a Need for Face-to-Face Banking’

Speaking at the opening, Amy Cutting from Cash Access UK welcomed the establishment of a permanent home for the service in Buxton.

She said the permanent hub would support the community and emphasised the continuing need for face-to-face banking.

Cash Access UK provides banking hubs and other cash services around the country.

Jon Pearce Welcomes New Hub

High Peak MP Jon Pearce also spoke at the official opening, highlighting the importance of retaining access to face-to-face banking in the town.

He described concerns raised by residents about bank closures and the need for in-person help with issues such as powers of attorney.

Banking and postal services

Although the Banking Hub counter is operated by the Post Office, it is important to note that the hub itself is not a Post Office.

That means customers cannot use it to send parcels or purchase stamps.

For postal services, Buxton Post Office is at 97–103 Spring Gardens, and Higher Buxton Post Office is at 12a High Street.

Bringing Face-to-Face Banking Back to the High Street

The opening gives residents and businesses another option for carrying out everyday banking without relying entirely on apps, websites or telephone services.

Customers can use the shared counter service throughout the working week regardless of which Community Banker is present that day, while those needing more detailed support from their own bank can visit on the appropriate Community Banker day.